The Forbidden error is an HTTP status code which means that accessing the page or resource you were trying to reach is absolutely forbidden for some reason. This article contains basic troubleshooting instructions for how you can identify and resolve a Forbidden error. There are three common causes for this error. Here they are listed from most likely to least likely:. The home page for your website must be called index. If you already have a home page called something else - home.
If you don't want a single page to display, but instead want to show a list of files in that directory, see Making directories browsable, solving errors Making directories browsable, solving errors. A Forbidden error can also be caused by incorrect ownership or permissions on your web content files and folders. Please see File Permissions for a complete discussion of permissions and security. Linux permissions can be represented with numbers, letters, or words.
They also include an entry for Owner, Group, and Everyone. Most FTP programs allow you to change permissions on a file or folder; see your FTP program documentation for details.
You can also change permissions through SSH with the chmod command. In Linux file structures, every file and folder is assigned to an Owner and a Group. The correct owner and group for your server are as follows, listed like this:. You can change file ownership via SSH, using the chown command. Media Temple offers three VPS hosting products. Community dv Article. Browse by products and services.403 ERROR (a.k.a. xi vs ZUMMER) - Forbidden
Last modified: March 5, What is a Forbidden Error? Symptom You get the following error when you try to visit a web page: What causes Forbidden Errors? The is your site number. See this article for details. Be sure to replace example.
Be sure to replace example with the name of your cPanel account username.Joinsubscribers and get a daily digest of news, geek trivia, and our feature articles. But sometimes, the problem might be on your end. Here are some things you can try. You usually get this error for one of two reasons. So, you might see different looking pages on different websites. Websites might also use slightly different names for this error. For example, you might see things like:. Still, there are some things you can try.
Refreshing the page is always worth a shot. Many times the error is temporary, and a simple refresh might do the trick. Most browsers use the F5 key to refresh, and also provide a Refresh button somewhere on the address bar. The most common reason for a error is a mistyped URL. Make sure that the address you are trying to access is for a web page or file, not a directory.
A regular URL would end in. Most servers are configured to disallow directory browsing for security reasons. To clear the cache in your browser, you can follow this extensive guide which will teach you how to clear your cache on all the popular desktop and mobile browsers. Typically, servers are configured to show you an error letting you know you must be logged in to access the content.
But some improperly configured servers might throw a error instead.
Try to log into the website if possible and see if the error goes away. Another option is to contact the website owner directly. Look up their contact information on the website and contact them about the page in question. If there is no contact form, you can try and reach the website on their social media. You can try contacting them and letting them know about the problem. Comments 0. The Best Tech Newsletter Anywhere.
"Error 403 Access Denied/Forbidden" occurs when you connect to Windows Update
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Smarthome Office Security Linux. The Best Tech Newsletter Anywhere Joinsubscribers and get a daily digest of news, geek trivia, and our feature articles. Skip to content. How-To Geek is where you turn when you want experts to explain technology. Since we launched inour articles have been read more than 1 billion times. Want to know more?Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services.
You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. From what I can tell with a bit of Googling this has something to do with a proxy server, maybe, but I have no idea what that means.
Any idea how to fix this? Does this happen with only one particular website? Are you able to open that website using other browsers? Error Forbidden means that you are not authorized to view information on that particular web server. Internet Explorer is able to connect to the website, but Internet Explorer does not have permission to display the webpage.
Go to start and type in cmd in the search box. Right click on the command prompt and click run as administrator. Type the following commands in the command prompt, each followed by pressing enter. Now open Internet Explorer and check if you can access the website. Regards, Afzal-Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think. Did this solve your problem? Yes No. Sorry this didn't help.
April 14, Keep in touch and stay productive with Teams and Officeeven when you're working remotely.
Site Feedback. Tell us about your experience with our site. Stacey Green Created on April 7, Thanks so much, Stacey. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Microsoft Edge.
Microsoft Edge Legacy. Afzal Taher Replied on April 8, Hi, a. First try to change the proxy server settings.It is basically a hypertext transfer protocol response that a user can get due to numerous reasons.
While browsing, if you land into a Error, it is because you are not authorized to access the specified URL.
How to Fix a 403 Forbidden Error
In this article, we will walk you through its different versions, causes, possible resolutions, and workarounds, if any. There are different scenarios where a user will face one of the multiple versions of the Error. A user will see one of the Error while communicating with a server via HTTP mainly due to an authentication or access error.
In response, the server examines the request and if everything is correct, the server responds with a 2xx category success code before loading the page. However, if the server finds some issues in the request for what so ever reason, it will display a 4xx category error. These codes are generated automatically as per the predefined scenarios and each error code represents a different reason.
Error means that the files or resources the user is requesting cannot be found at the mentioned URL. The actual reason for the HTTP error varies from case to case. For example, for some of the websites, searching within certain directories is actively forbidden by the status.
As we briefly explained the Error above, we will now explain how a user could land into a Error due to any of the following reasons. What is hotlinking? To explain it further, suppose the owner of website 1 is hosting some high-resolution images or videos on their server.
The owner of website 2 is quite impressed by the quality of the content and decides to use them on his website too. Technically this will work absolutely fine and while browsing the website 2, a user will not be able to tell right away if the site is using hotlinking. As this is a server to server restriction, the end-user cannot do much in this case, however, the owners can resolve the issue by hosting the content on their own server.
Now, if you are the owner for both website1 and website2, you can disable the hotlink protection for own site so that you can link the content to and from your website. Another most common reason for forbidden errors is inappropriately setting up the file permissions. Log into your cPanel using the specified URL and assigned login credentials 2. Click on the File Manager icon in the Files field. On the left of the window that opens, you will see permissions of all files and folders 4.
Clear the browser cache d. Clear your local DNS cache.
The hidden files are not supposed to be accessed publicly and therefore the server restricts the access for public. Likewise, for some servers, if the user enters an invalid URL intentionally or unintentionally, a forbidden error message may occur.
It may vary from server to server and depends on what the user has entered, for example, you may see an error if you enter a folder directory instead of a file path.Skip to main content. Select Product Version. All Products. The Windows Update site control is missing or is damaged on your computer. The Hosts file is damaged or contains incorrect information. There are missing or damaged Internet Explorer files that display the script on the page.
To resolve this issue, use one of the following procedures based on what's causing the issue. If you don't know what's causing the error message, use these resolutions in the order that they are listed. For example, if the first resolution doesn't solve the issue, continue to the next resolution. If you still can't connect, try the next resolution. Reset the Hosts file to the default For information about how to reset the Hosts file to the default Hosts file, go to How can I reset the Hosts file back to the default?
Install a new scripting engine. Last Updated: May 22, Need more help? Search No results. Join the discussion Ask the community. Get support Contact Us. Was this information helpful? Yes No. Tell us what we can do to improve the article Submit. Your feedback will help us improve the support experience. Australia - English. Bosna i Hercegovina - Hrvatski.
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This issue occurs because IIS rejects the self-signed certificate before it reaches the custom certificate validation module. Note This issue typically occurs when you use a large-sized certificate. Hotfix information A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request.
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Malaysia - English. Nederland - Nederlands. New Zealand - English. Philippines - English.The Forbidden error is an HTTP status code that means that accessing the page or resource you were trying to reach is absolutely forbidden for some reason. Different web servers report Forbidden errors in different ways, the majority of which we've listed below. Occasionally a website owner will customize the site's HTTP Forbidden error, but that's not too common.
The Forbidden error displays inside the browser window, just as web pages do. The IE title bar should say Forbidden or something similar. Cannot download the information you requested inside the MS Office program.
The error is essentially saying "Go away and don't come back here. You can see a complete list at Microsoft.
error: 403 Forbidden
Check for URL errors and make sure you're specifying an actual web page file name and extensionnot just a directory. Most websites are configured to disallow directory browsing, so a Forbidden message when trying to display a folder instead of a specific page, is normal and expected.
This is, by far, the most common reason for a website to return the Forbidden error. Be sure you fully explore this possibility before investing time in the troubleshooting below.
If you operate the website in question, and you want to prevent errors in these cases, enable directory browsing in your web server software. Clear your browser's cache. Issues with a cached version of the page you're viewing could be causing Forbidden issues. Log in to the website, assuming it's possible and appropriate to do so. A Forbidden message could mean that you need additional access before you can view the page. Typically, a website produces a Unauthorized error when special permission is required, but sometimes a Forbidden is used instead.
Clear your browser's cookiesespecially if you typically log in to this website and logging in again the last step didn't work.
While we're talking about cookiesbe sure you have them enabled in your browseror at least for this website if you do actually log in to access this page. The Forbidden error, in particular, indicates that cookies might be involved in obtaining proper access.
Contact the website directly. It's possible that the Forbidden error is a mistake, everyone else is seeing it, too, and the website isn't yet aware of the problem. Most sites have support-based accounts on social networking sitesmaking it really easy to get a hold of them. Some even have support email addresses and telephone numbers. Twitter is usually abuzz with talk when a site goes down completely, especially if it's a popular one. The best way to focus in on talk about a downed site is by searching for websitedown on Twitter, as in amazondown or facebookdown.
While this trick certainly won't work if Twitter is down with a error, it's great for checking on the status of other downed sites. Contact your internet service provider if you're still getting the error, especially if you're pretty sure that the website in question is working for others right now.
It's possible that your public IP addressor your entire ISP, has been blacklisted, a situation that could produce a Forbidden error, usually on all pages on one or more sites. Come back later. Once you've verified that the page you're accessing is the correct one and that the HTTP error is being seen by more than just you, just revisit the page on a regular basis until the problem is fixed.
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